VRMA is committed to providing accessible education, resources and tools for vacation rental managers. Unable to participate in the live webinar? Don't worry, all past webinars are archived and available to members for free in the Webinar Archives.
Creating a Customized Housekeeping Training Program
Date: Wednesday, July 24th
Time: 2:00 pm – 3:00 pm Eastern
Free for members | $50 for non-members
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From lakefront cabins in Lake Tahoe to cottages on the Cape, no two vacation rentals will require the exact same housekeeping program. Regardless of the property or location, vacation rentals managers must continue to provide housekeeping excellence to their owners. Join Durk Johnson, Executive Director, Vacation Rental Housekeeping Professionals, to learn about how to create your own customized housekeeping training program – from linens to sanitizing and everything in-between!
Presenter: Durk Johnson, Executive Director, Vacation Rental Housekeeping Professionals
Durk is currently the Executive Director of VRHP, a national organization that specializes in housekeeping, maintenance, and laundry principles and procedures. He is also is a back of the house consultant that specializes in helping companies with efficiency and productivity.
Prior to his current role, Durk, was the Vice President of Meredith Lodging where he over saw housekeeping, maintenance, and owner relations. Durk was previously the Director of Housekeeping for Vacasa in Portland, Oregon. Before Vacasa, Durk was the chief operating officer of Gulf Shores Vacation Rentals in Gulf Shores, Alabama. Durk previously served as the chief operating officer of Meyer Services where he worked to diversify the services offered to property owners and unify back-of-the-house operations. Durk also served as the senior guest sales manager for Meyer Vacation Rentals, where he was responsible for implementing a search tool to assist sales agents to find the best vacation property for potential guests, and for raising the morale of the sales team. Durk previously served as director of operations for Deer Valley Lodging in Park City, Utah, where he oversaw housekeeping, maintenance, front desk, bell staff and skier shuttle. He has also served as a consultant on housekeeping efficiency and cleaning standards.
Max Out Bookings: How to Take Advantage of Tools, Technologies and Best Practices
Date: Wednesday, August 21st
Time: 1:00 pm – 2:00 pm Eastern
Free for members and non-members
Get tools and strategies for marketing, payments, and guest experience that help you stay ahead of the competition. In this constantly changing industry, vacation rental professionals need to stay ahead of the game with the latest tools, technologies, and trends. We surveyed hundreds of vacation rental property managers and administrators like you, and have built this presentation to address your most prominent needs.
During this webinar, attendees will:
- Learn about tools they can use to market their property
- Pick up basic strategies for analyzing payment data
- Develop a business strategy and optimize their guest experience
Product Marketing Manager, Yapstone
Sponsored by Yapstone